Wonderchat
Wonderchat, an AI chatbot builder, empowers businesses to automate responses, improve efficiency, and elevate customer satisfaction. Its unique features and seamless integration make it a game-changer for enhancing customer support processes and engaging customers.
What is Wonderchat?
Wonderchat is an innovative AI chatbot builder that enables users to create custom GPT-powered chatbots in just a few minutes. With Wonderchat, businesses can supercharge their customer support by automating responses and resolving up to 70% of customer queries. The platform allows for easy customization to fit your brand's tone and style, making it a seamless addition to any website. Wonderchat's accurate, human-like responses ensure that customers receive VIP treatment and are more likely to engage and retain users.
Wonderchat's seamless integration with popular apps and websites makes it a versatile tool for businesses in all industries. By leveraging the power of AI chatbots, businesses can provide real-time answers to customer inquiries, improve efficiency, and enhance the overall digital customer experience. The platform's ability to train chatbots for improved performance over time, detailed analytics reporting, and smart routing to email support or live chat make Wonderchat a comprehensive solution for businesses looking to streamline their customer support processes.
Wonderchat has been trusted by businesses worldwide, with glowing testimonials from satisfied customers across various industries. From global professional services to travel rewards websites, Wonderchat has consistently delivered exceptional results and improved customer satisfaction. The platform's self-serve customer support feature has been praised for its ability to reduce customer support queries by up to 70%, freeing up valuable time and resources for businesses. With Wonderchat, businesses can harness the power of AI chatbots to provide accurate, instantaneous, and human-like chat responses that elevate the customer experience.
Wonderchat's unique feature of building custom GPT models by uploading PDFs or website links sets it apart from other AI chatbot builders. This innovative approach simplifies the complex process of AI chatbot creation, allowing businesses to turn their extensive knowledge into interactive, 24/7 customer service representatives. By implementing Wonderchat, businesses can see improved customer satisfaction, boost efficiency, and enhance their digital customer experience. The platform's dynamic tools handle customer queries with precision and speed, embodying a commitment to innovation and customer-centric design. Wonderchat is a game-changer for businesses looking to enhance their customer support processes and engage with customers on a deeper level.
Wonderchat Features
Instantly build AI chatbots from your knowledge base
- Users can upload their sitelinks or PDF files to train the chatbot on specific data. The chatbot is then able to read through the provided information and generate responses based on the content.
- The chatbot can be customized to fit the user's brand by adjusting its role, tone, style, and behavior. Additionally, users can write custom instructions to further personalize the chatbot's responses.
- After waiting for just 5 minutes, the chatbot is ready to converse with users. It provides accurate, reliable, and human-like responses that are sourced-backed by the user's website and files.
Customize your chatbot's role, tone, style, and behavior
- Users can define the specific role of the chatbot, determining its primary function and areas of expertise. This helps to ensure that the chatbot provides relevant and accurate responses to customer queries.
- By adjusting the chatbot's tone and style, users can create a conversational experience that resonates with their target audience. This personalization can help to build stronger connections with customers.
- Users have the ability to write custom instructions for the chatbot, guiding its behavior and responses. This level of customization allows users to fine-tune the chatbot's performance and ensure it meets their specific requirements.
Monitor the efficacy of your Chatbot
- Users can view customer feedback on the chatbot's conversations, including ratings of 'good' or 'bad'. This feedback provides valuable insights into how customers perceive the chatbot and helps users identify areas for improvement.
- By analyzing the effectiveness of the chatbot in resolving customer queries, users can identify patterns and trends that can inform future enhancements. This data-driven approach allows users to make informed decisions about optimizing the chatbot's performance.
- Monitoring customer feedback and conversation metrics enables users to continually refine the chatbot's responses and capabilities. This iterative process helps to ensure that the chatbot remains a valuable asset for customer support and engagement.
Smart Routing to Email Support or Live Chat
- When the chatbot is unable to answer a query, it can automatically escalate the conversation to email support or live chat. This seamless handover process ensures that customers receive timely and personalized assistance.
- Support agents can respond to escalated queries directly from their inbox or through Wonderchat's live chat interface. This integration streamlines the support process and provides a seamless experience for both users and support staff.
- Ticket escalations can be directed into the user's ticketing helpdesk, where a human agent can take over and resolve the query. This ensures that all customer queries are addressed promptly and effectively.
How to Use Wonderchat?
Step 1: Sign Up for Wonderchat- Go to the Wonderchat website.
- Click on the 'Start Free Trial' button.
- Fill in the required information to create your account.
- Confirm your email address via the verification link sent to your inbox.
- Go to the Wonderchat website.
- Click on the 'Login' button.
- Enter your email and password.
- Click 'Login' to access your dashboard.
- Once logged in, click on the 'Build a Chatbot' button.
- Select 'Create New Chatbot' from the options menu.
- Choose whether to upload files or use website links to train your chatbot.
- If using links, paste the relevant URLs in the provided field.
- If uploading files, select the relevant PDF or document files.
- Click ‘Train Chatbot’ to start the training process.
- Navigate to the customization section.
- Select your chatbot's role, tone, and writing style.
- Write any custom instructions needed to guide your chatbot's behavior.
- Click ‘Save’ to apply your customizations.
- Go to the 'Embed' section in the Wonderchat dashboard.
- Copy the provided HTML script.
- Open your website’s HTML code in an editor.
- Paste the script into the appropriate section of your code (e.g., before the </body> tag).
- Save and deploy your updated website code.
- Access the 'Analytics' section in Wonderchat to view performance metrics.
- Check customer feedback ratings to understand chatbot efficacy.
- Review conversation topics and identify areas for improvement.
- Use the training tools to correct and improve chatbot responses as needed.
- Enable Smart Routing to direct unresolved queries to email support or live chat.
- Configure ticket escalations to integrate with your helpdesk system.
- Set up daily AI conversation summaries for regular updates on chatbot activity.
Wonderchat Pricing
-
Lite
Perfect for trying out what AI chatbots can do for you
$49.99 per month
Get Started3,000 messages
1 million characters per chatbot
2 customizable chatbots
250 webpages per chatbot
1 team member
Automatic site recrawls (Monthly)
File upload formats (pdf, csv, txt, pptx, docx)
Customizable appearance
Collect leads
Automatic correction detection
Embeddable widget on unlimited sites
View conversation history
Data source citation
Unlimited leads collection
Multi-language
Human support fallback
Domain whitelist
Spam filter
WhatsApp and Calendly integrations
-
Basic
Flexible enough for small to medium sized teams
$99.99 per month
Get Started6,000 messages
3 million characters per chatbot
3 customizable chatbots
1,000 webpages per chatbot
3 team members
Automatic site recrawls (Monthly)
File upload formats (pdf, csv, txt, pptx, docx)
Customizable appearance
Collect leads
Automatic correction detection
Embeddable widget on unlimited sites
View conversation history
Data source citation
Unlimited leads collection
Multi-language
Human support fallback
Domain whitelist
Spam filter
Slack, Zapier, Active Campaign, Hubspot, Shopify (Coming soon), Freshdesk, WhatsApp, Calendly, and Zendesk integrations
Live chat (3 agents)
-
Turbo
Ready for large teams with enough room to scale
$249.99 per month
Get Started15,000 messages
12 million characters per chatbot
4 customizable chatbots
2,500 webpages per chatbot
5 team members
Automatic site recrawls (Monthly)
File upload formats (pdf, csv, txt, pptx, docx)
Customizable appearance
Collect leads
Automatic correction detection
Embeddable widget on unlimited sites
View conversation history
Data source citation
Unlimited leads collection
Multi-language
Human support fallback
Domain whitelist
Spam filter
Slack, Zapier, Active Campaign, Hubspot, Shopify (Coming soon), Freshdesk, WhatsApp, and Zendesk integrations
Live chat (5 agents)
-
Professional
Perfect for websites with a large amount of users
$499.99 per month
Get Started30,000 messages
20 million characters per chatbot
5 customizable chatbots
5,000 webpages per chatbot
10 team members
Automatic site recrawls (Weekly)
File upload formats (pdf, csv, txt, pptx, docx)
Customizable appearance
Collect leads
Automatic correction detection
Embeddable widget on unlimited sites
View conversation history
Data source citation
Unlimited leads collection
Multi-language
Human support fallback
Domain whitelist
Spam filter
Slack, Zapier, Active Campaign, Hubspot, Shopify (Coming soon), Freshdesk, WhatsApp, and Zendesk integrations
Live chat (10 agents)
Wonderchat Frequently Asked Questions
What is Wonderchat?
Does Wonderchat support all languages?
Do I need to know code to use Wonderchat?
Can I embed the chatbot into my website with Wonderchat?
Can multiple team members in my organization manage chatbots with Wonderchat?