Ivie is a game-changing user research tool that offers AI-powered insights, customizable research designs, and data security features. With Ivie, conducting user research at scale is effortless and efficient.

FEATURES
Instant User Feedback at Scale
Automated Interview Insights
Multilingual Support and Customizable Research

What is Ivie?

Ivie is a game-changing tool for conducting user research at scale. With Ivie, you can collect qualitative user insights effortlessly and use them to build better products. The AI-powered insights provided by Ivie make decision-making a breeze for product teams. From extracting valuable content from conversations to automatically converting them into coded user insights, Ivie does it all. The in-depth analysis and context understanding capabilities of Ivie ensure that you have all the information you need to create products tailored to your target customer groups. The ability to conduct interviews in multiple languages and the automated follow-up questions feature make Ivie a versatile and user-friendly platform for user research.

One of the key strengths of Ivie is its ability to provide human-like conversations that are scalable and efficient. By offering automated follow-up questions and support for multiple question types, Ivie ensures that the user research process is seamless and insightful. The platform's customizable research design feature allows you to tailor your research to your company's layout, creating a cohesive and branded experience for users. With the ability to embed research everywhere, Ivie makes it easy for users to participate without having to shift from their preferred environments. The platform's focus on data security and privacy ensures that your insights and transcripts are kept confidential and secure, giving you peace of mind when conducting user research.

Ivie's wide range of research templates and customizable research designs make it easy to create new research in minutes. Whether you're looking to delve into customer satisfaction, usability and design, or churn analysis, Ivie has you covered. The platform's case study feature showcases how companies like Buena have successfully leveraged Ivie to gain valuable user insights and become more user-centered. By providing a platform that is designed with privacy in mind and follows industry-leading security standards, Ivie ensures that your data is safe and secure. If you're ready to uncover actionable insights and revolutionize your user research process, give Ivie a try today.

Ivie Features

Instant User Feedback at Scale

The Instant User Feedback at Scale feature of Ivie allows product teams to collect qualitative user insights effortlessly and efficiently. By automating the process of gathering feedback from users, Ivie helps in building better products by providing actionable insights in real-time.
  • Ivie collects qualitative user insights to help in building better products.
  • Ivie enables product teams to receive AI-powered insights for decision-making.
  • Ivie automatically extracts valuable content from conversations and converts them into coded user insights.
  • The insights provided by Ivie are intelligently themed and aggregated for easy interpretation.
  • Users can benefit from in-depth analysis and understanding of user context, as all insights are broken down to the original transcript with added user context.
  • Ivie also offers automated follow-up questions to ensure a comprehensive understanding of user feedback.

Automated Interview Insights

The Automated Interview Insights feature of Ivie streamlines the process of conducting and analyzing user interviews. By automatically converting interview transcripts into structured notes, Ivie provides a detailed summary of key insights for product teams.
  • Ivie converts all interview transcripts into structured notes, highlighting important details.
  • The AI-written interview summaries offer a comprehensive overview of user feedback for easy analysis.
  • Ivie's human-like conversation interface ensures user-friendly interactions during interviews.
  • Users can benefit from the AI researchers trained specifically for their company's use case.
  • Customizable research design allows users to tailor their research to align with their brand and preferences.

Multilingual Support and Customizable Research

Ivie's Multilingual Support and Customizable Research feature cater to the diverse needs of global users by offering research capabilities in multiple languages. The feature allows users to create and customize research templates to suit their specific research goals.
  • Ivie supports research conducted in multiple languages, making it accessible to a global audience.
  • Users can create custom research designs that align with their company's branding and layout preferences.
  • The feature offers multiple question types to support diverse research needs, ensuring comprehensive data collection.
  • Research findings are synthesized and presented in a user-friendly format for easy interpretation.
  • Ivie's quick setup feature allows users to create new research templates in minutes, saving time and effort.

How to Use Ivie?

Step 1: Sign Up and Request a Demo
  • Visit the Ivie homepage.
  • Click on the 'Request Demo' button prominently displayed on the homepage.
  • Fill in the required details in the demo request form such as name, email, and company information.
  • Submit the form to schedule your demo session with an Ivie representative.
Step 2: Login and Access Dashboard
  • After getting access credentials from the Ivie team, go to the Ivie login page.
  • Enter your username and password.
  • Click 'Login' to access your Ivie dashboard.
Step 3: Set Up Your Research
  • On the Ivie dashboard, navigate to the 'Research Setup' section.
  • Click on 'Create New Research'.
  • Select from a wide range of templates according to your research needs (e.g., customer satisfaction, win-loss analysis).
  • Customize the research template if needed, adding specific questions and settings tailored to your project.
Step 4: Customize Your Research
  • In the customization screen, choose the question types such as multiple choice, sliders, or ratings.
  • Adjust the layout and design to match your company's branding.
  • Add any specific instructions or context needed for the users.
Step 5: Embed and Distribute Your Research
  • Click on 'Embed' to retrieve the embed code for your research project.
  • Insert the embed code into your app or web application, ensuring it fits seamlessly into the user experience.
  • Alternatively, you can send out the research via email directly from Ivie.
Step 6: Collect and Analyze Insights
  • Once users start interacting with your research, Ivie will automatically collect responses.
  • Navigate to the ‘Insights’ section on the Ivie dashboard.
  • View the qualitative insights that Ivie has aggregated for you, including themes and coded insights.
Step 7: Review Interview Summaries and Context
  • For each user interaction, Ivie provides AI-written interview summaries.
  • Go to the ‘Interview Summaries’ tab to review these AI-generated notes.
  • Check the added context, including the original transcript, to understand user perspectives in-depth.
Step 8: Utilize AI-Powered Follow-Up Questions
  • Ivie will automatically detect opportunities for follow-up questions during user interactions.
  • Review these suggested follow-up questions to ensure they align with your research goals.
  • Approve and dispatch the follow-up questions through Ivie’s backend.
Step 9: Segment Insights for Targeted Analysis
  • Access the ‘Segmentation’ features on Ivie to organize data by demographics, behaviors, or any custom parameters.
  • Create segments to dive deeper into specific user groups.
  • Use these segments to build targeted strategies and products.
Step 10: Export and Share Findings
  • Go to the ‘Export’ option in the Ivie dashboard.
  • Select the format you need (e.g., CSV, PDF) to export your research findings.
  • Share these insights with your team or stakeholders to drive product decisions.

Ivie Pricing

  • Free

    Explore ivie's main features for free - forever!

    Free

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    5 interviews included / month

    5€ per additional interview

    All templates

    Unlimited research projects

    Unlimited team members

    Basic interview transcripts

    Basic support

  • Growth

    For startups exploring automated user research

    €149/month

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    Everything in Free plus

    100 interviews included / month

    2€ per additional interview

    AI based Interview analysis

    Ivie AI

    Advanced analytics

    Export capabilities

    Premium Slack support

  • Pro

    For organizations collecting user insights at any scale.

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    Everything in Growth plus

    Up to unlimited interviews / month

    Customized data insights views

    Custom solutions

    Priority support

Ivie Frequently Asked Questions

What types of research do you support?

How is data security and privacy ensured?

Can research be conducted in multiple languages?

How are research findings synthesized and presented?