ActiveCampaign is a versatile marketing automation platform for businesses of all sizes and industries, offering personalized customer experiences, AI technology, and a wide range of features. With over 900 integrations, users can streamline workflows and automate tasks. Visit ActiveCampaign website for more information.

FEATURES
Feature 1: Marketing Automation
Feature 2: Email Marketing
Feature 3: Audience Management & CRM

What is ActiveCampaign?

ActiveCampaign is a powerful marketing automation tool that allows businesses to create and automate personalized customer experiences. With capabilities like omnichannel marketing, content creation, audience management, and analytics & reporting, ActiveCampaign helps businesses grow their reach and engage with their audience effectively. By leveraging integrated AI technology, ActiveCampaign users can adapt their marketing strategies with intelligence. The platform offers a wide range of features, including email marketing, dynamic content personalization, segmentation, CRM tools, landing pages, and lead capture forms.

ActiveCampaign caters to businesses of all sizes and industries, offering tailored solutions for agencies, online education providers, ecommerce retailers, multi-location businesses, SaaS companies, healthcare providers, creators, influencers, travel & hospitality companies, and non-profits. The platform empowers solopreneurs, small & medium businesses, and enterprise organizations to optimize their marketing efforts and drive growth. With transactional email capabilities powered by Postmark, ActiveCampaign ensures reliable email delivery for important customer communications.

ActiveCampaign provides a wealth of resources and tools to support users in building integrations, automations, and email campaigns. The platform offers automation recipes, email templates, and marketing tools to streamline marketing processes. Users can also access a robust community forum, ideas portal, and help documentation to get the most out of ActiveCampaign. With over 900 native integrations, including popular tools like Shopify, WordPress, Slack, Stripe, WooCommerce, and Salesforce, users can create seamless workflows and automate tasks across their marketing stack.

ActiveCampaign Features

Feature 1: Marketing Automation

Marketing Automation is a key feature of ActiveCampaign that allows users to automate their growth strategies. It enables businesses to create personalized customer experiences that help in driving business growth and increasing efficiency.
  • With Marketing Automation in ActiveCampaign, users can set up automated workflows for various marketing activities such as email campaigns, SMS, and cross-channel tools.
  • Users can create personalized marketing campaigns based on customer behavior, preferences, and interactions.
  • ActiveCampaign's Marketing Automation feature also allows users to track and monitor the performance of their campaigns, providing valuable insights for optimization.

Feature 2: Email Marketing

Email Marketing is a powerful tool offered by ActiveCampaign to help users send emails that convert. It enables businesses to create engaging and personalized email campaigns that drive results.
  • ActiveCampaign's Email Marketing feature allows users to design visually appealing emails, set up automated email sequences, and track email performance metrics.
  • Users can segment their email lists based on specific criteria to ensure targeted messaging and higher engagement.
  • The platform also offers dynamic content capabilities, allowing users to personalize emails for each recipient.

Feature 3: Audience Management & CRM

Audience Management & CRM is a crucial feature of ActiveCampaign that helps users build smart contact lists and manage customer relationships effectively. It enables businesses to track opportunities, assign tasks, and prioritize leads.
  • With Audience Management & CRM, users can create detailed contact profiles, including interactions, preferences, and engagement history.
  • The feature allows for lead scoring and tagging to identify high-potential leads and tailor marketing strategies accordingly.
  • Users can track all customer interactions and opportunities in one centralized CRM system for seamless management.

How to Use ActiveCampaign?

Step 1: Sign Up for ActiveCampaign
  • Visit the ActiveCampaign website.
  • Click on the 'Free trial' button located at the top right corner of the page.
  • Enter your email address to get started with a 14-day free trial.
  • Create a password and complete the sign-up form with your personal details.
Step 2: Set Up Your Account
  • Once you've registered, log in to your new ActiveCampaign account.
  • Follow the onboarding prompts to set up your business details.
  • Choose the industry that best describes your business to get tailored recommendations.
Step 3: Connect Integrated Tools
  • Navigate to the 'Platform' section in the main menu.
  • Click on 'Integrations' and browse the 900+ available apps like Shopify, WordPress, Slack, etc.
  • Select the tools you wish to integrate with ActiveCampaign and follow the on-screen instructions to connect them.
Step 4: Create an Email Campaign
  • Go to the 'Marketing Automation' section in ActiveCampaign.
  • Click on 'Email Marketing' to start creating your first email campaign.
  • Design your email using the intuitive drag-and-drop editor. You can choose from over 250+ professional email templates.
  • Customize your email content, subject line, and sender details.
Step 5: Set Up Marketing Automation
  • Navigate to the 'Marketing Automation' section again.
  • Click on 'Create an Automation' to get started.
  • Choose from hundreds of pre-built automation recipes or create your own custom automation based on your needs.
  • Define the triggers, actions, and conditions for your automation (e.g., when a contact is added, send a welcome email).
Step 6: Design Landing Pages and Forms
  • Go to the 'Content Creation' section of ActiveCampaign.
  • Click on 'Landing Pages' to start creating responsive landing pages to capture leads.
  • Use the drag-and-drop editor to design your landing page, adding elements like forms, images, and buttons.
  • Similarly, go to 'Forms' to create custom forms to gather valuable customer information.
Step 7: Segment Your Audience
  • Navigate to the 'Audience Management' section.
  • Click on 'Segmentation' to start creating smart contact lists.
  • Define segmentation criteria based on customer behavior, engagement, and demographics.
  • Use these segments to send targeted and personalized marketing messages.
Step 8: Analyze and Report
  • Go to the 'Analytics & Reporting' section.
  • Choose the type of report you want to generate (e.g., campaign performance, automation reports).
  • Review key metrics like open rates, click-through rates, conversion rates, and more.
  • Use these insights to validate the impact of your marketing campaigns and make informed decisions.
Step 9: Leverage AI for Personalization
  • Explore the 'Integrated AI' capabilities in ActiveCampaign.
  • Enable AI features to adapt your campaigns with intelligence.
  • Use dynamic content to personalize your emails for every customer based on their behavior and preferences.
Step 10: Utilize CRM Tools
  • Access the 'Audience Management' section again.
  • Click on 'CRM' to start managing your opportunities.
  • Track customer interactions and tasks using the CRM tool.
  • Assign tasks to team members and prioritize opportunities to enhance sales engagement.

ActiveCampaign Pricing

  • Enterprise

    Run campaigns at scale with enterprise-level support.

    Starts at --/mo

    Get Started
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    Email sends 15x contact limit

    5 users

    Multi-step marketing automation

    Unlimited automation actions

    Email campaigns & newsletters

    Conditional content

    Predictive sending

    Segmentation - Premium

    Generative AI

    AI-powered automation builder

    900+ automation recipes

    Branching & routing - Premium

    Advanced contact management

    Single sign-on (SSO)

    Enhanced CRM Add-on

    Omnichannel marketing automation

    Ecommerce automation

    Site tracking

    Attribution tracking

    Conversion tracking

    Custom event tracking

    Goals

    Automation reporting

    Contact & subscriber reporting

    Campaign reporting

    Sales reporting

    Revenue reporting

    Ecommerce reporting

    Transactional email Add-on

  • Pro

    Unlock full omnichannel marketing automation.

    Starts at --/mo

    Get Started
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    Email sends 12x contact limit

    3 users

    Multi-step marketing automation

    Unlimited automation actions

    Email campaigns & newsletters

    Conditional content

    Predictive sending

    Segmentation - Advanced

    Generative AI

    AI-powered automation builder

    900+ automation recipes

    Branching & routing - Advanced

    Advanced contact management

    Enhanced CRM Add-on

    Omnichannel marketing automation

    Ecommerce automation

    Site tracking

    Attribution tracking

    Conversion tracking

    Custom event tracking

    Goals

    Automation reporting

    Contact & subscriber reporting

    Campaign reporting

    Sales reporting

    Revenue reporting

    Ecommerce reporting

    Transactional email Add-on

  • Plus

    Go further with automation and powerful customer insights.

    Starts at --/mo

    Get Started
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    Email sends 10x contact limit

    1 user

    Multi-step marketing automation

    Unlimited automation actions

    Email campaigns & newsletters

    Conditional content

    Segmentation - Basic

    Generative AI

    AI-powered automation builder

    900+ automation recipes

    Branching & routing - Basic

    Basic contact management

    Enhanced CRM Add-on

    Omnichannel email marketing

    Site tracking

    Attribution tracking

    Conversion tracking

    Custom event tracking

    Goals

    Automation reporting

    Contact & subscriber reporting

    Campaign reporting

    Sales reporting

    Revenue reporting

    Ecommerce reporting

    Transactional email Add-on

  • Starter

    Get started with personalized marketing campaigns.

    Starts at --/mo

    Get Started
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    Email sends 10x contact limit

    1 user

    Multi-step marketing automation

    5 automation actions per automation

    Email campaigns & newsletters

    Segmentation - Limited

    Generative AI

    Basic contact management

    Basic reporting

    Transactional email Add-on

ActiveCampaign Frequently Asked Questions

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